If your visa is refusedYou get your money back if the policy has not started yet
Health Students and Health Residents are non-refundable, except in this case. Both conditions must be met at the same time:
- 1The policy has not yet come into force.
- 2You provide an official letter from the Consulate or the competent Ministry confirming the refusal of the visa or residence permit.
The refund is paid to the same card used for the original payment, following ASISA’s procedure. Once the policy has started, there is no premium refund and no change to the start date.
Distance contracts: ASISA’s information notes include a 14-day right of withdrawal from delivery of the documents. [LEGAL REVIEW: pending written confirmation from ASISA on how it applies to Health Students and Health Residents] Students (PDF) · Residents (PDF)